Drive global film delivery. Elevate the cinema experience.

Join MPS as a Distribution Account Manager and oversee the daily operations of content distribution, ensuring DCPs and bookings are delivered to cinemas worldwide on time and to a high standard.

You'll be working closely with internal teams across physical distribution, electronic delivery, and live events, helping to maintain a smooth end‑to‑end distribution process with no black screens.

What You’ll Do:

• Plan projects effectively with clients and internal teams, ensuring resources are allocated in advance.

• Reprioritise and update orders as needed while keeping clients informed throughout each project lifecycle.

• Provide first‑tier troubleshooting, escalating issues appropriately and supporting wider support teams.

• Manage and resolve support queries, ensuring timely updates and strong client communication.

• Handle quoting, invoicing coordination, and full end‑to‑end order processing across all distribution workflows.

• Maintain accurate workload planning through the distribution demand planner and act as a key client contact.

• Oversee courier logistics, manage third‑party delivery partners, and escalate delivery issues when required.

• Communicate demand changes, forecast orders, and ensure efficient, cost‑effective distribution methods.

• Build strong client relationships, promote MPS services, and support revenue growth.

• Support team collaboration, evaluate workflows, and contribute to improving operational standards and cross‑department processes.

What You’ll Bring:

• Excellent scheduling and time management

• Strong written and verbal communication

• Skilled at organising and scheduling calendars

• Strong listening skills

• Committed to offering a high level of service

• Strong emotional intelligence skills

• Experience in the use of Microsoft office (PowerPoint, Excel, etc)

• Experience in using workflow documents such as Google Doc or Smart Sheets

• Written and verbal French to a fluent level

Why MPS?
Be part of a global leader in theatrical content distribution. We’re innovative, collaborative, and passionate about delivering the best possible experience to cinemas and audiences worldwide

As a Distribution Account Manager, you'll be a key representative of MPS, embodying our values and delivering excellence every step of the way. Here's what sets you apart:

• Brand Ambassador: You represent MPS with professionalism, warmth, and purpose—bringing a human touch to everything you do.

• Exceptional Communicator: Clear, confident, and articulate across written and verbal channels.

• Customer-Centric: You go the extra mile to deliver outstanding service, with a meticulous eye for detail.

• Organised Multitasker: You thrive in fast-paced environments, managing multiple priorities with precision.

• Time-Smart: You know how to prioritise and deliver on time—every time.

• Adaptable & Calm Under Pressure: You stay cool, flexible, and focused when things shift or escalate.

• Solution-Oriented: Quick to spot issues and quicker to resolve them with practical, thoughtful solutions.

• Strong Interpersonal Skills: You build trust with clients, partners, and teams, and you’re a great listener.

• Discreet & Reliable: Trusted with confidential information and always act with integrity.

• Tech-Savvy: Proficient with modern office tools and systems, including Microsoft Office Suite—especially advanced Excel.

• Industry Knowledge: Deep understanding of electronic content delivery and hard drive replication within the theatrical distribution space.

• Detail-Driven: You care about accuracy—nothing slips through the cracks.

• Culturally Aware: You bring inclusivity and empathy to your global interactions.

• Positive & Proactive: A team player who’s motivated to make a meaningful impact.

• Strong Communication Skills: Able to convey technical and operational information clearly to both technical and non-technical audiences.

Qualifications/Experience

• Must exemplify MPS’s Core Values of With, Human and Properly

• Experience with workflows and escalation processes

• Strong customer service experience

• Experience working on multiple projects with deadlines

• Experience in working in a fast-paced environment with ever changing demand
  

Benefits

• Access to EOT(Employee Ownership Trust) tax-free bonus

• 25 days' Annual Leave

• Enhanced Parental Leave

• Enhanced Sick Leave

• Retention recognition - extra perks at key milestones: from increased employer pension to private medical care

• Birthday or work anniversary day off on us

• Cinema perks, including access to premieres and special screenings

• Rental Housing Deposit Support

• Access to hybrid and remote working arrangements

• Volunteering Day off